The rules, in full

A deposit holds a first set, a mapping visit and a lamination, and it goes toward the service. The chip on the menu marks them. You pick a time on the booking page, and the amount shows there before you pay. Fills, removals and tint need none.

Please give 24 hours to cancel or move a visit. Hemant is the only artist, so a late start is a late finish for the next client. A fill that starts more than 15 minutes late is shortened to fit, and a set that starts more than 20 minutes late may move to another day.

If you miss a visit without a word, the deposit stays with the studio, and your next booking takes a new deposit before the time is held.

Hemant sees clients 18 and over, one at a time. Please come on your own: the suite holds one chair and a stool, and a guest waits in the lobby or the car. There are no children in the suite.

If you have reacted to lash adhesive, hair dye or makeup, tell Hemant when you book. A patch test of the adhesive or the tint, booked a few days ahead, helps, but it can't predict every reaction. He shares the ingredient list of anything he uses, on request.

Arrive five minutes early with no eye makeup on and no oil-based product near your eyes. Take contact lenses out before you lie down. If your eyes are red, sore or itchy that day, call and move the visit.

Tell Hemant within a week if something isn't right. He will look at it with you and say what he can do.

Tips are welcome and never expected. Nothing is added to your visit, and you can leave one in person.